Refund policy

Thank you for choosing to shop at Iterkeebs. We are committed to providing you with high-quality products and a delightful shopping experience. If you have any concerns or are dissatisfied with your purchase, we are here to assist you with our hassle-free return service. Here are the details of our return policy:

Free Returns and Exchanges within 30 Days:

We understand that you may need time to evaluate your purchase. Therefore, we offer a generous 30-day window for returns and exchanges. You have the freedom to return or exchange any items within 30 days of your purchase without incurring any additional charges.

Contact contact@iterkeebs.com for Return Instructions:

To ensure a smooth return process, kindly reach out to our dedicated customer support team at contact@iterkeebs.com. They are ready to provide you with detailed instructions and address any questions or concerns you may have. We will make sure you have the correct return address and necessary information to proceed. 

Please Provide Your Order Number:

To assist us in efficiently processing your return request, please include your order number when contacting contact@iterkeebs.com. This will help us quickly locate your order and provide you with prompt assistance.

Return with Confidence:

Your satisfaction is our top priority. We accept returns of unused and undamaged items, ensuring they are in their original packaging.

Refunds and Exchanges:

Once we receive your returned items and verify their condition, we will promptly notify you via email. If your return is approved, we will initiate the refund process, returning the funds to your original method of payment within a reasonable timeframe. If you prefer an exchange, we will be happy to assist you in selecting an alternative size or color.

If you have any questions or require further assistance regarding our return policy, please don't hesitate to contact our dedicated customer support team at contact@iterkeebs.com. We are here to serve you.

 

Thank you for your understanding and continued support.

 

Sincerely,

Iterkeebs Team.